The Belle Epoque Hotel Victoria always endeavours to provide high quality information. Nevertheless, we do not assume any liability for the topicality, correctness, completeness, quality or availability of the information provided.

Liability claims against the operators of the website, which refer to material or non-material damages, which have been caused by the use or non-use of the information provided or by the use of incorrect or incomplete information, are excluded in principle, unless the operators are demonstrably at fault due to intent or gross negligence. All offers are subject to change and non-binding.

We expressly reserve the right to change, supplement or delete parts of the pages or the entire offer without separate announcement or to discontinue publication temporarily or permanently.


If reference is made directly or indirectly to links which are outside the area of responsibility of the operator, the operator is only liable if he had knowledge of the contents and it would be technically possible and reasonable to prevent the use in case of illegal contents.

We hereby expressly declare that at the time the links were created, no illegal content was discernible on the linked pages. The author has no influence on the current and future design, content or authorship of the linked pages.

For contents beyond this and especially for damages resulting from the use or non-use of such information, only the provider of these pages is liable, not the one who refers to the respective publication via links. This restriction also applies equally to external entries in guest books and forums.

We only use links to give our visitors the opportunity to obtain further information. However, a link does not mean that we recommend the corresponding external sites or that we adopt the contents as our own.


This disclaimer is part of our Internet offer, from which reference was made to this. Should parts or formulations of the text not, no longer or not completely correspond to the valid legal situation, the remaining parts of the document remain unaffected in their content and validity.


Our websites are subject to Swiss data protection law, in particular the Federal Law on Data Protection (DSG) in its currently valid version. Our websites are also subject to any applicable foreign data protection law, such as the Basic Data Protection Regulation (DSGVO) of the European Union (EU). The EU recognises that the Switzerland has legislation that guarantees adequate data protection.

We reserve the right to amend the privacy policy at any time by publishing it on this website to adapt.

1. definitions / legal basis

In order to ensure that the privacy statement is easy to read and understand, the most important terms are explained below:

Personal data is any information that relates to an identified or identifiable natural person. A natural person is considered identifiable if he or she is directly or indirectly, in particular by means of assignment to an identifier such as a name, to a identification number, to location data, to an online identification or to one or more special Characteristics that express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person, identified can be.

Processing includes any operation relating to personal data, in particular the safekeeping, disclosure, procurement, deletion, storage, modification, destruction and Use of personal data, regardless of the means and procedures used.

The processing of personal data by us is in accordance with the Swiss Data protection law. Insofar as the DSGVO applies, we process personal data generally for the purpose of fulfilling the contract. In all other respects personal data in accordance with the following legal basis:

Art. 6 para. 1 letter a DPA for the processing of personal data with the consent of the data subject.

Art. 6 para. 1 lit. b DPA for the processing of personal data necessary for the performance of a contract with the data subject and for the implementation of appropriate pre-contractual measures.

Art. 6 para. 1 letter c DPA for the processing of personal data necessary for the fulfilment of a legal obligation to which we are subject under any applicable law of the EU or under the applicable law of any country in which the DPA is applicable in whole or in part.

Art. 6 para. 1 lit. d DSGVO for the necessary processing of personal data to protect the vital interests of the data subject or of another natural person.

Art. 6 Paragraph 1 lit. f DSGVO for the necessary processing of personal data in order legitimate interests of us or of third parties, unless the fundamental freedoms and rights and interests of the data subject prevail.

Justified interests are in particular business interests of ours to website, the information security, the enforcement of security measures, the own legal claims and compliance with Swiss law.

2. Data processing in connection with our website

2.1 Accessing the website

When you visit our website, the identification data of the user (IP address, date and time of access, URL of the page accessed) are automatically (as is standard when accessing any website) temporarily stored in a so-called log file. We require these general information to deliver the website, to keep it permanently operational and to continuously to be able to improve. Under no circumstances do we use the collected data for this purpose, to draw conclusions about your person.

2.2 Contact form

There, where you have the possibility to use a contact form on our website, the data entered in the input mask is transmitted to us. Take this opportunity true, the data entered in the input mask and transmitted to us will be deleted. stored until the purpose for which the data is stored ceases to apply or you instruct us to delete this data. ...request. The storage of the above-mentioned data serves the best possible purpose for your contact request and personalized answers.

2.3 Newsletter

Where on our website you have the possibility to subscribe to our newsletter is a registration is required. The following data must be provided during registration:


First and last name

e-mail address.

We process these data exclusively to send you information and offers. to personalize and better align with your interests. By registering, you give us your consent to process the data provided for the regular dispatch of the newsletter to the e-mail address you have provided and for statistical evaluation of the user behaviour and optimisation of the newsletter.

It is possible to unsubscribe from the newsletter at any time by sending us a corresponding message.

2.4 Links to external websites

Where on our web pages you will find links to external websites, you will be guided by our websites to the linked websites of other providers. For the contents on external links we have no influence and are therefore not responsible for them, in particular we do not adopt their contents as our own. If you are directed to an external page the data protection declaration provided there applies. Therefore please inform yourself on the linked websites about the handling of your data by the respective providers.

2.5 Cookies

Cookies are small text files that are stored by the web browser on the user's terminal device to store certain information. The next time the user visits our website using the same terminal device, the information stored in cookies is sent back to our website ("First Party Cookie") or another website to which the cookie belongs ("Third Party Cookie").

By means of the information stored and returned in the cookie, the respective website recognizes that the user has already accessed and visited it with the web browser of his or her terminal device. We use this information in order to provide the user with the best possible display of the website according to his preferences.

However, only the cookie itself is identified on the end device. Any further storage of personal data is only carried out if the user gives us his explicit consent or if this storage is absolutely necessary in order to be able to use the service offered and accessed.

You can, however, set your browser so that it is decided on a case-by-case basis before installation whether a cookie should be accepted or blocked. You also have the option of regularly deleting cookies from your device. Make sure that you have configured all browsers on your various devices (tablets, smartphones, computers, etc.). The cookie management configurations and your preferences are different for each browser. Please refer to your browser's Help menu for more information. There you can also learn how to change your preferences regarding cookies.

Please note that disabling cookies may mean that you will not be able to use all the features of our website.

2.6 Google Analytics only if used

This website uses the service "Google Analytics", which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) for the purpose of analysing the use of the website by users. The service uses "cookies" - text files which are stored on your end device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

IP anonymization is used on this website. The IP address of users is shortened within the member states of the EU and the European Economic Area. Due to this shortening, the personal reference of your IP address is no longer necessary. Within the framework of the agreement on the contract data agreement, which the website operators have concluded with Google Inc., the latter uses the information collected to create an evaluation of website use and website activity and provides services associated with Internet use.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can prevent Google from collecting the data generated by the cookie and relating to your use of the website and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

Alternatively, you can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent the collection of your data on future visits to this website.

2.7 Facebook plugins only if used

Our website integrates plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plugins by the Facebook logo or the "Like-Button" ("Like") on our site. You can find an overview of the Facebook plugins here:

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like-Button" while you are logged into your Facebook account, you can link the contents of our pages on your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We would like to point out that we, as the provider of the Pages, have no knowledge of the content of the transmitted data or its use by Facebook. You can find further information on this in the privacy policy of facebook at

If you do not want Facebook to be able to assign visits to our Pages to your Facebook user account, please log out of your Facebook user account.

3. Storage and exchange of data with third parties

3.1 Booking platforms

If you make bookings via a third party platform, we will receive a confirmation from the respective platform operator various personal information. In addition, we may receive requests for information about your booking. We will process these data by name in order to record your booking as requested and to provide the booked services.

It is possible that we will be informed by the platform operators of any disputes in connection with a booking. In doing so, we may also receive information about the booking process, which may include a copy of the booking confirmation as evidence of the actual booking completion. In these cases, we process this data to protect and enforce our claims.

Please also note the data protection information of the respective provider.

3.2 Transfer of data to third parties

We will only pass on your personal data if you have expressly consented to this, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship. In addition, we will pass on your data to third parties as far as this is necessary within the scope of the use of the website and the contract processing (also outside the website), namely the processing of your bookings, e.g. when buying vouchers.

3.3 Storage period

We store personal data only for the time necessary to fulfil the respective purpose and our legitimate interests. If the data is subject to a storage obligation due to legal regulations to which we are subject, we store the data in accordance with the legal storage obligation. Storage obligations which oblige us to store data result, for example, from regulations on the right to report, on accounting and from tax law. According to these regulations, the obligation to retain data for business communication, concluded contracts and accounting records is up to ten years.

4. Your rights regarding your data

4.1 Right to information

You have the right to request confirmation free of charge that personal data concerning you is being processed or that no data is being processed. If data are processed, you have the right to access these personal data.

4.2 Right of rectification, restriction and deletion

They have the right to demand that their data be corrected, supplemented or blocked as quickly as possible. You have the right to have your data deleted ("right to be forgotten").

In such a case, you are obliged to confirm any correction, deletion or restriction of data processing.

4.3 Right to data transferability

If and insofar as the DSGVO is applicable, you have the right to receive the personal data concerning you that you have provided to the person responsible in a structured, common and machine-readable format.

4.4 Right of objection

You have the right to object at any time to the processing of your personal data, which is carried out on the basis of Art. 6 Paragraph 1 letter f DSGVO (see No. 2 of this Privacy Policy).

4.5 Right to be notified of data protection infringements

We are obliged to inform you about violations of the protection of personal data, if this involves a high risk for your personal rights and freedoms. Persons in respect of whom we process personal data have a right of appeal to a competent supervisory authority for data protection. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

5 Organisational and technical measures

We take appropriate and suitable organizational and technical measures to ensure data protection and data security. When personal data is processed by third parties, we ensure that adequate data protection is guaranteed. Despite organisational and technical measures, the processing of personal data on the Internet may have security gaps, so that absolute data protection and data security cannot be guaranteed. For this reason, you are free to provide us with personal data by other means, in particular by letter post or telephone.

6. data protection officer

Casimir Platzer

Status: October 26, 2018